SHIPPING

WE OFFER DIFFERENT SHIPPING METHODS TO MEET YOUR NEEDS AS FURTHER SPECIFIED WHEN YOU CHECK OUT. DISPATCH OF ORDERS MAY TAKE UP TO 7 BUSINESS DAYS, BUT WE AIM TO DISPATCH ALL ORDERS WITHIN 24 HOURS DURING WEEKDAYS, OR 1-2 BUSINESS DAYS DURING SALES PERIODS.  PLEASE NOTE THAT DELIVERY TIMES ARE PROVIDED AS GUIDELINES ONLY, AND COMMENCE FROM THE DATE OF DISPATCH.  THE DELIVERY TIMES DO NOT TAKE INTO ACCOUNT POSSIBLE DELAYS CAUSED BY PAYMENT AUTHORIZATION AND/OR STOCK AVAILABILITY.  IF RYAN ROCHE FAILS TO DELIVER WITHIN 30 DAYS, YOU MAY HAVE THE RIGHT TO CANCEL THE PURCHASE.  YOUR ORDER WILL BE DELIVERED BY UPS TO THE SHIPPING ADDRESS YOU HAVE INDICATED.  ALL ORDERS ARE FULLY TRACEABLE ON THE WEBSITE BY LOGGING IN TO MY ACCOUNT. CLICK “MY ORDERS” AND FILL IN THE TRACKING NUMBER FOR UPDATED INFORMATION ABOUT YOUR SHIPMENT.

FOR SECURITY PURPOSES, RYAN ROCHE RESERVES THE RIGHT TO SHIP FIRST-TIME ORDERS TO THE CARDHOLDER'S VERIFIED BILLING ADDRESS OR WORK ADDRESS.  TO AVOID DELAYS IN RECEIVING YOUR ORDER, PLEASE MAKE SURE TO PROVIDE THE CORRECT BILLING AND SHIPPING INFORMATION ASSOCIATED WITH YOUR CREDIT/DEBIT CARD WHEN PLACING AN ORDER.

RISK OF LOSS

ALL ITEMS PURCHASED ON THE WEBSITE ARE MADE PURSUANT TO A SHIPPING CONTRACT. THE RISK OF LOSS FOR ALL ITEMS PURCHASED PASSES TO YOU UPON DELIVERY OF THE ITEMS TO THE CARRIER. YOU ARE RESPONSIBLE FOR FILING ANY CLAIMS WITH CARRIERS FOR DAMAGED AND/OR LOST SHIPMENTS.